Question 1

What is seedance 2.1?

Accepted Answer

seedance 2.1 is an online AI video generator for creating Seedance videos from text prompts or reference images, with credit preview before every generation.

Question 2

Do I need an account to use the generator?

Accepted Answer

An account is required to submit generation tasks and manage credits.

Question 3

What can I create?

Accepted Answer

You can create Seedance-style videos from text prompts or reference images, and use GPT Image 2 support for still image generation or editing.

Question 4

Which models are available?

Accepted Answer

The video models shown here are Seedance 2.1, Seedance 2, and Seedance 2 Fast. Image mode supports GPT Image 2 and GPT Image 2 Edit.

Question 5

What is Seedance 2.1?

Accepted Answer

Seedance 2.1 is the primary AI video generation mode, supporting text-to-video and image-to-video at 480p, 720p, and 1080p. Use it for final-quality cinematic clips.

Question 6

What other Seedance modes are available?

Accepted Answer

Seedance 2 is the standard generation mode with the same resolution options. Seedance 2 Fast is a lower-cost draft mode limited to 480p and 720p for prompt testing.

Question 7

What is Seedance 2 Fast?

Accepted Answer

Seedance 2 Fast is a lower-credit draft mode with 480p and 720p options.

Question 8

How does the credit system work?

Accepted Answer

Each generation consumes credits based on model, resolution, duration, input type, and image quality where relevant.

Question 9

Can I see the credit cost before generating?

Accepted Answer

Yes. The generator displays the estimated credit cost before you submit a generation request.

Question 10

What plans are available?

Accepted Answer

The pricing page includes monthly plans, yearly plans, and one-time credit packs.

Question 11

What input formats are supported?

Accepted Answer

Video generation supports text prompts and reference image uploads. Image generation supports text prompts and reference images for edit mode.

Question 12

What output resolutions are available?

Accepted Answer

Seedance 2.1 and Seedance 2 show 480p, 720p, and 1080p output options. Seedance 2 Fast shows 480p and 720p. GPT Image 2 supports 1K, 2K, and 4K image options.

Question 13

What happens if a generation fails?

Accepted Answer

If a generation fails due to a system error, credits are typically returned automatically. If not, contact support with the generation ID.

Question 14

How do I delete my account?

Accepted Answer

You can delete your account from account settings or by contacting support@seedance-21.app.

Question 15

Is my data used to train AI models?

Accepted Answer

Prompts, uploads, and generated outputs are used to deliver the service. We do not use them to train third-party AI models. See the Privacy Policy for full details.

Question 16

Who owns the generated content?

Accepted Answer

You retain rights you have in your inputs and outputs, subject to applicable law and provider terms. See the Terms of Service for details.

Question 17

Can I get a refund?

Accepted Answer

Refunds are handled case by case under the Refund Policy.

Question 18

How do I contact support?

Accepted Answer

Email support@seedance-21.app. We aim to respond within 2 business days.

Frequently Asked Questions

Getting Started

Models

Credits and Pricing

Generation and Quality

Account and Privacy

Refunds and Support

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